We are a specialist User Experience & Design consultancy, providing tailored solutions to clients and agencies, establishing the logic and structure of websites before design and development begins.
Understanding Your Business
We get to know how you work, your ethos and your goals for your business and website/app - ensuring that this carries through all stages of development.
We create User Personas from what we learn from you about your customers. Not just who they are and what they want, but in what context they encounter your business: device, location, mood.
We use the User Personas to create a Content Hierarchy - a list of your content in the order that the user wants & needs it.
The narrative is the overarching User Story. It reflects what experience you want your users to have, and the impression you want to make. Designers and Developers refer back to this later for consistency.
We work fast to capture inspiration. Our wireframes aren't technical - we want you to easily imagine what your site will look like before we've even opened Photoshop.
Handover / Design
If we're not designing the look and feel of your site for you (which we do, and love doing), we handover a document to your agency or in-house teams that sets everything out ready for Design & Development.